Don C. Brunell

Time to ax Amtrak passenger service to Chicago

Last month, a Wall Street Journal editorial hit the nail on the head recommending Amtrak focus its limited funds on shorter more heavily traveled routes between Washington, D.C., and Boston.

Customer satisfaction is one job

It may take United Airlines years to overcome the public relations nightmare of a doctor being dragged off an overbooked flight by Chicago police. That one incident not only sparked costly litigation, but could well impact the company’s bottom line and expansion plans.

Lessons learned from demise of Northwest aluminum industry | Don Brunell

Driving east along SR 14 these days, you see water pouring out of Columbia River dams. It is already a high water year with much of the runoff from our heavy mountain snowpack yet to come.