Northwest customers urged to carefully examine “free trial” beauty products | Better Business Bureau

Online shoppers thought they were signing up for a free trial on a celebrity endorsed beauty product. Instead, they ended up with products they didn’t want and handed over more cash than they planned.

Online shoppers thought they were signing up for a free trial on a celebrity endorsed beauty product. Instead, they ended up with products they didn’t want and handed over more cash than they planned.

How it works:

The BBB Scam Tracker has received reports of Washington residents who were tricked into paying for “free trial” products. The customers report agreeing to pay for shipping and handling, but when their merchandise arrived it lacked an invoice or contact number for returning the products. Shortly after delivery, customers were shocked to discover they were charged for the items. While this scam has been reported across the country, at least two Washington residents have been affected in the past few months.

Some of these beauty products included skincare and anti-wrinkling creams. Often times these deals claim the products are endorsed by television celebrity doctors such as Dr. Mehmet Oz and “The Doctors” [VC1] host Dr. Travis Stork. BBB Northwest reached out to the “The Dr. Oz Show” about this type of scam. They responded with a list of trusted sponsors, none of which involved the skin care products reported as scams on Scam Tracker. Fake endorsements are so widespread it caused “The Doctors” to air a segment dedicated solely to this alarming issue.

Remember, when companies offer something for free, there’s usually a catch. Keep these tips in mind before signing up for any free trial offers.

  • Do your research. Look the company up online to see what other customers are saying about their service and products.
  • Read the fine print. Take a close look at the terms and conditions. Look for hidden fees that could add up to more than you are willing to pay.
  • Circle the date. Make a calendar reminder for when the free trial ends so you can be sure to cancel on time. Many times the advertisement says “30 Day Free Trial,” but you might only have 14 days to cancel.

Watch your accounts. Be sure to keep track of your bank and credit card statements. Look for any charges you don’t recognize so you can contact your financial institution immediately.

 

More in Business

Seattle’s misstep highlights need for new approach

Last week, Seattle’s City Council did an “about face” revoking the onerous… Continue reading

Washington’s expensive culvert court case

Too much money is spent in court where it should go to increasing the salmon population

Lt. Dan needs lots of helping hands

Gary Sinise formed the “Lt. Dan Band” in early 2004 and they began entertaining troops serving at home and abroad. Sinise often raised the money to pay the band and fund its travel.

New Enumclaw wine bar aims for broad audience

Bordeaux Wine Bar is scheduled to be open Wednesdays through Sundays.

Streamlining regulations makes more housing affordable

There were over 21,000 people homeless in Washington State last year.

New approaches needed to fight super wildfires | Don Brunell

Last year, wildfires nationwide consumed 12,550 square miles, an area larger than Maryland.

Skilled trade jobs go unfilled in our robust economy

Known as blue collar jobs, they routinely pay $45,000 to $65,000 a year or more.

Streamlining regulations helps Americans compete

The cost of regulations is a key American competitiveness issue. It is a major reason our companies re-locate to other countries and our manufacturers and farmers have difficulties competing internationally.

Water pressure mounting in West as population spikes

What is happening in California with water allocation disputes is a harbinger of what is to come in our state as well.

Railroads implementing positive track

While the investigation continues into the deadly AMTRAK derailment near Dupont, the clock continues to tick on the implementation of Positive Track Control (PTC). The deadline is Dec. 31, 2018.

Keep the holiday spirit all year long | Don Brunell

During the holidays, our thoughts naturally turn to giving — not just giving gifts, but donating our time and money to charities, disasters and community programs.

Finding balance in occupational licensing

Recently, the Institute for Justice (Institute) determined state licensing barriers for lower-income workers and aspiring entrepreneurs not only hurts people trying to establish themselves in a profession, but annually drives consumer prices up by $203 billion.